Attune unifies every channel into one thread, pulls each customer’s full context automatically, and drafts sourced replies your team can trust — with AI agents as first-class citizens, not a bolt-on.
A division of Ellis Labs · launch partner: ExtremeKartz
Will this lift kit fit my 2018 Onward?
Dana Whitfield · via email
Where's my order — tracking says stuck
Marcus Lee · via chat
Do you carry lithium for a G29?
Priya N. · via instagram
Yes — the Club Car Onward (2018) uses the same spindle as the Precedent, so our 6″ A-arm lift kit fits. It ships free and installs in about two hours.
Source: knowledgebase/compatibility/club-car-onward.md
Built API-first, event-driven, and multi-tenant from the first commit. The AI isn’t a feature bolted on the side; it’s a citizen of the system.
Every suggested reply is grounded in your knowledge base and connected tools via MCP. If the answer isn't sourced, the bot says so instead of making it up — and every draft is labeled and gated behind your handoff rules.
Email, chat widget, Messenger, and Instagram DM all merge into a single conversation. Any contact from the same customer lands on one ticket — no more chasing five tabs to reconstruct a conversation.
Customers are unified across brands and storefronts. Orders, tracking, returns, and their golf carts are first-class records that auto-pull into the ticket the moment a conversation opens.
Not a bolt-on chatbot. Bots authenticate as themselves with scoped, auditable keys, react to events through webhooks, and learn from every reply your team sends. API-first, all the way down.
Realtime presence shows who's already reading a ticket before you both reply. New messages stream in without a refresh, so your queue is always the truth — not a stale snapshot.
Run every brand you own from one shared team and inbox, each with its own voice, widget, and routing. Tenant isolation is enforced at the query layer — never a shared-table afterthought.
Legacy tools treat AI as an add-on and customer context as an integration you maintain. Attune inverts both.
The old way
With Attune
Bolt-on AI that hallucinates product facts
Drafts grounded in your KB — sourced or it says it doesn't know
Channels stitched together with fragile rules
Any contact merges into one thread, natively
Customer context scattered across integrations
One profile — orders, tracking, carts — auto-pulled per ticket
Automations you rent but can't reach
Everything the UI does, the API does — agents included
No months-long migration. Connect your channels, register your knowledge, and let the drafts start flowing.
Point Attune at your stores, mailboxes, and social channels. Register your knowledge base as an MCP server so the AI can ground every answer.
Incoming messages merge into threads, pull customer context automatically, and arrive with a sourced draft reply ready for your team.
A human approves, edits, or sends. Every send teaches the per-rep bot your voice — so tomorrow's drafts land closer to done.
Open the inbox and see your channels, customers, and AI drafts in one place.
Open the inbox